WMS Inventory Management Made Easy

While launching an in-house fulfillment center for a mid-sized brand management and marketing company, I ran into a major obstacle using a competitive product. We were attempting to accurately debit and report sales post-shipping. A competitor of Finale, recommended by ShipStation, told me I was "using their system incorrectly" and could not offer a solution to support our simple, quick and efficient method of processing high volume orders. After speaking with several of ShipStation's recommended IMS providers, Finale was the only one who said "yes" and gave us what we needed. Set up & integration was quick and seamless and I could not be happier with the ease of use and reporting. The ongoing support I receive from the Finale team has made me a raving fan!

I was very worried about push back from my staff, especially from the person that would be in charge of implementing it.

Within 20 minutes of her poking around she was in love. Once we decided to move forward with it we were ready to start using it within a few weeks. We're using Finale with ShipStation. The learning curve for both was almost non-existent. I have total buy-in from everybody that touches it. It's allowed us to become way better about keeping inventory in stock, made purchasing in time from overseas much easier. It's virtually eliminated shipping errors.

For the first time in 20 years of running an inventory based business I TRUST what my inventory management system tells me I have in stock. Most importantly, Finale has made us light years better at serving our customers.

We are very new to using Finale, but the experience thus far has been fantastic. The system itself is much more simple and easy to interact with than LOCATE INVENTORY. The thing that stands out the most though is the service that Finale offers. We went with the platinum package, and we are glad that we did!

The project manager that we were assigned is very organized, attentive, and service oriented. He regularly schedules training calls, addresses concerns and pain points typically resolving them in real time. When he needs information from us, we provide it and he uses it to correct any issues in short order.

Switching inventory systems is no small task but the team at Finale has been a major help at making the transition as smooth as possible. Highly recommended!

Finale inventory has been a complete game-changer for our business. Before we switched over to Finale, we were keeping track of all of our inventory and purchase orders by hand. It was a nightmare! This software has allowed us to stay organized with our inventory, know exactly when orders need to be placed for each of our brands, keep track of out-of-stock or back-ordered products, place purchase orders, and so much more. We are so grateful to have found this great software and so appreciate the easy integration with WooCommerce and ShipStation, plus the amazing service they provide. Their team is always willing to help out with a question or put together a custom report or template for us. Could not recommend Finale Inventory more!